Your account security is something Squen takes extremely seriously. Every time you log in to your Squen account, multiple layers of security operate simultaneously in the background to ensure that only you — the rightful account owner — can access it. Here is a brief overview of how Squen protects every login session:
First, all data transmitted between your browser and Squen's servers is encrypted using 256-bit SSL — the same encryption standard used by Maybank, CIMB, and other major Malaysian banks. This means that even if someone manages to intercept your network traffic, they will be unable to read any transmitted data, as it is encoded and cannot be deciphered without the correct encryption key.
Second, Squen's system monitors every login attempt in real time. If it detects suspicious activity — such as too many failed password attempts in a short period, or a login attempt from an unfamiliar location — it will automatically block the attempt and notify you by email. This is an important safeguard against brute-force attacks and unauthorised account access.
Third, Squen provides the option two-factor authentication (2FA) which you can enable through your account settings. With 2FA activated, logging in to Squen requires two steps — your password and a one-time OTP sent to your phone number. Even if someone knows your password, they still cannot log in without the OTP that only you can receive on your own device.
Fourth, Squen enforces a strict session policy. Your login session will automatically expire after a set period of inactivity, ensuring your account doesn't remain open on a device that may have been left unattended. This is especially important if you're using a shared or public computer.
If you suspect your Squen account has been accessed by an unauthorised party, change your password immediately and contact Squen's support team via 24/7 live chat or email at [email protected] for prompt account freezing and investigation.